The business always endeavours to provide the best service for every customer. However, on rare occasions, there may
be times where a customer may not be completely satisfied. To ensure the business is able to put things right as soon
as possible, please read our complaints procedure below. The business will then be able to respond promptly to ensure
complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried
out based on the contract terms and the high standards the business aims to achieve.
In the unlikely event there is anything you are not completely satisfied with, please contact the business so the problems can be rectified as soon as possible. Our Procedure Either call, email or write* to us. The business aims to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
*please request proof of receipt if posting
Thank you
Martin - 07720844892